Why did the Spring Festival travel rush train ticket disappear in an instant？ 12306 Response Series Hotspots
BEIJING, Feb. 3 (Reporter Li Jinlei, Qiu Yu and Du Yan) The Spring Festival travel rush 2018 was officially launched on February 1. With "Why are all the tickets gone as soon as they are released?" "If you use the ticketing software, will it affect the normal ticket purchase at 12306?" "Can tickets be sold 24 hours a day in the future?" Waiting for questions from netizens, the reporter from Zhongxin.com visited the Railway 12306 Ticket Center and interviewed the relevant person in charge.
How many tickets have been sold in Spring Festival travel rush since they were put on sale?
According to official estimates, the national railways in Spring Festival travel rush are expected to send 390 million passengers this year, an increase of 31.31 million passengers year-on-year, with a daily average of 9.55 million passengers.
According to the data released in 12306, since the tickets for Spring Festival travel rush were sold on January 3rd, a total of 350 million tickets have been sold as of February 1st, of which 280 million tickets were sold through the Internet. The train tickets sold in Spring Festival travel rush are end to end, which is close to circling the earth once.
Although it is still necessary to "grab tickets in advance", the experience of purchasing tickets in Spring Festival travel rush this year is different from previous years, the ticketing process has become faster and smoother, and the success rate of purchasing tickets has also improved.
This is because technicians have optimized the 12306 system. The release time of tickets in popular directions is different, which further shares the pressure; 80% to 90%, even in some cases, more than 90% of the tickets do not need to enter the verification code; The single-day ticket sales capacity has increased from 10 million to 15 million.
"During peak hours, nearly 700 tickets can be sold in one second." Shan Xinghua, deputy chief engineer of china academy of railway sciences Institute of Electronics and director of the 12306 technical department, said, "When it was first launched in 2012, only dozens of tickets could be sold in one second at most, and only a few tickets were sold at low times."
Zhongxin. com reporter visited the railway 12306 ticket center. The big screen shows the ticket sales of Spring Festival travel rush 12306 in 2018. Zhongxin. com Li Jinlei photo
Why are all the tickets gone as soon as they are released?
"second light!" Some netizens said that they grabbed the ticket on time on the 12306 mobile APP, and the network speed was not slow, but when the ticket was released, all the tickets were gone. Why?
"Because it’s too hot to grab tickets," said Shan Xinghua, who sold nearly 700 tickets in one second during the peak hours, which means that all the tickets for a popular EMU were killed in one second, and if you were a little slower, you wouldn’t be able to buy tickets.
When explaining the ticket purchasing process, she said that users fill in the information of passengers after finding tickets, and start to queue up when clicking the submit button to issue tickets in chronological order. There may be many people submitting in one second, and the time to distinguish will be specific to milliseconds.
Another situation is that there are tickets left, but it is found that there are no tickets at the time of submission. Why?
Shan Xinghua said that there are many passengers grabbing tickets, and the remaining tickets are also changing in real time. Since tickets for all ticketing channels are shared, if there is no ticket on the 12306 website, you won’t get a ticket by going to the station or calling.
Zhongxin. com Li Jinlei photo
Long-term use of ticketing software will affect normal ticket purchase?
Some ticketing software can refresh the ticketing information in real time, and monitor whether there are missing tickets or refunds online. Will the long-term use of this kind of software affect passengers’ normal ticket purchase at 12306?
"It is possible," said Shan Xinghua. "If you use the ticketing software for a long time, if you buy it normally, it will be slower than others."
She explained that there is wind control in the background of 12306. Through big data analysis, behaviors that endanger the system and affect the stability of the system can be identified and intercepted. Some precautions have been taken against the ticketing software to avoid affecting the stable operation of the system.
It is worth noting that this year’s ticketing software is not easy to use. Earlier, it was reported that the reporter bought the Beijing-Dezhou train ticket on February 13th, designated several trains, and started a ticketing software before releasing the ticket, but still failed to grab the ticket.
Can tickets be sold 24 hours a day in the future?
At present, the ticketing time of 12306 is from 6: 00 to 23: 00 every day. During the period from 23: 00 every day to 6: 00 the next day, the 12306 system will sort out and maintain the data to ensure that the ticketing system will go into battle lightly the next day.
Regarding whether tickets can be sold 24 hours a day in the future, Shan Xinghua told the reporter of Zhongxin.com that it is currently under study.
In 2017, 12306 opened convenience service measures such as Internet booking, continuous transfer, independent seat selection of EMU, frequent passenger member of "Railway Smooth Travel", Fuxing seat star system, ticket purchase notification SMS to WeChat, ticket vending machine selling off-site tickets, itinerary reminder, WeChat applet remaining ticket inquiry and itinerary management, and station QR code remaining ticket inquiry.
Shan Xinghua said that it will further enrich the service functions, including the information inquiry function and the long-distance passenger members of the railway that have been launched, and use new technologies to push up the updated functions and services. Next, after you buy a ticket with your ID card, you can brush your ID card directly. (End)