Haier’s excellent case of serving the truth and warming people’s hearts for 43 weeks

Yesterday, there was something wrong with the refrigerator at home. I asked Haier for after-sales service, and Haier service master immediately came to give me guidance. After that, I also tested the water quality in my house. The master tested the water quality of tap water and mineral water, which were 143 and 38 respectively. At first, I didn’t believe this value. I felt that this instrument for measuring water quality was set in advance and was suspected of cheating. After listening to my words, Haier’s service master was not angry, but also thought hard about ways to solve my doubts. Finally, the master said to let me wash my hands with mineral water, and then measure them after washing. As a result, I found that the value changed from 38 to 156! It turns out that the tap water we usually drink is as full of bacteria and viruses as the tap water we wash our hands. It’s not drinkable. It’s so scary. It seems that it is really necessary to buy a water purifier for my family, so I rushed to the patient Haier service master and high-quality Haier service. I configured Haier water purifier for my family and my parents’ family.

2. (Turn) Haier who serves with heart.

National Day is approaching. My parents who are far away from home will come to my home to play. Although the home is beautifully decorated, there is no time to buy the refrigerator for storing food, and the position of the reserved refrigerator is empty. In order to let my parents experience a complete modern living environment after coming home, I bought a Haier refrigerator online.
Although it was purchased online, Haier’s service speed is still as fast as that. They arrived on time within the time I appointed, and the master with the refrigerator was panting, but his face was still full of smiles. At home, they took out Haier’s unique home appliance security inspection equipment to conduct a general inspection of my home’s electricity consumption environment. When they saw the position of the socket reserved during the decoration of my home, the thread was not only messy but also bare. They told me: "The wire will have great security risks, please let us rule it out for you." "Let me do such a simple thing myself," I said quickly. "We are very professional in such matters, so we won’t bother you," they replied. Hearing their sincere words, I had to stay by and see their quick and professional methods, and soon the bare and messy thread was cleaned and wrapped beautifully and safely. The masters began their busy installation work, and the refrigerator was installed in a short time. They took out the towels they carried with them to wipe off the traces left by the installation. After their professional observation during the trial run, they confirmed that all the indicators of the refrigerator were qualified, and the masters carefully explained it to me. When I saw the newly installed refrigerator at home, I saw Master Haier’s smiling and sincere face again.
3. (Transfer) Haier’s service concepts emerge one after another.
The National Day is coming, and businesses of various products are trying their best to show their products and services. In order to better report the consumption news during the National Day, our newspaper sent a special person into the market and got the first-hand real information.
In the home appliance industry, Haier was once again praised by consumers: Haier is fast and timely. The inspection during installation is comprehensive and thoughtful. In particular, there are many extended services: testing the use environment of products. Now it is introduced: water quality testing. Haier’s service concept is always thinking about what consumers think.
In our random interview, a user who bought Haier washing machine told us in detail that when he bought Haier washing machine, the first thing he thought of was Haier quality and service. During the scheduled installation, Master Haier was not only punctual, but also synchronized with the installation, which saved a lot of intermediate troubles. When installing the washing machine, they checked the electricity environment and the water quality at home, which made him feel more at ease in his living environment. He finally told us that the Haier service he enjoys is what every consumer wants, and he hopes that we can tell all consumers his personal feelings.

4. (Transfer) Haier, value-added services are worth learning.

I have long heard that Haier’s service is good, so I need to install a water heater before my store opens, so I chose Haier without hesitation.

Before the appointed time, the service staff came with the water heater. Before entering the door, they put on their shoes, showed their business cards, and gave me a service supervision card, so that I could supervise his work according to the standards of the supervision card. I was really looking forward to supervising others’ work for the first time, and I also wanted to learn their service specifications and apply them to my after-sales service of electric vehicles.

After communicating with me about the installation plan, the service staff skillfully installed it, and it didn’t take long to complete the installation. They also tested the water in my shop with the TDS pen that they brought with them, and introduced me to the hidden dangers and solutions of drinking water at present. After the installation, the arch just for opening was delivered, and the service staff did not hesitate to help us set up the arch together, and enthusiastically finished the arch with us before leaving.

Haier’s service has been sublimated to provide meticulous value-added services to users on the basis of the original products and services. While being moved by the enthusiasm of Haier people, I secretly decided to study Haier’s service spirit to help my career become bigger and stronger! I also wish Haier better and better!

5, (turn) Haier’s service, unparalleled enjoyment

I recognize the quality of Haier very much, and Haier’s service is also the most thoughtful. When choosing home appliances, I only choose Haier because I believe in Haier’s service.

I bought a household air conditioner in Haier store on July 17th, 2013, and needed to install it at home at 9 am on July 18th, 2013. I didn’t expect the after-sales staff to install it at home within the time I asked. When they entered the door, they politely rang the doorbell and showed their employment certificates. The neat and clean clothes made me feel Haier’s professionalism immediately. In front of the door, I specially put on a shoe cover to show the thoughtful service in the details. After I got home, I first helped me to measure electricity safely, and also measured water in my home, which made me really feel the service. After confirming that it was the model I bought, Haier’s master skillfully installed the trial machine for me, and also helped me clean up the place where the air conditioner was installed after installation. The service was really thoughtful, and I liked this service very much. The after-sales staff also introduced Haier’s "extended warranty" service to me when I left my home. Finally, I said that I can contact you at any time if I have any problems in the future, and I also left a service supervision card and contact information. If there is something wrong with the air conditioner, someone can help me repair it, and I feel that Haier is by my side.

Haier’s service is really humanized, and their service is an unparalleled enjoyment. I recognized Haier very much and recommended Haier products to friends and relatives. Haier’s thoughtful service made me fall in love with Haier unconsciously.

6, (turn) Haier after-sales, five-star service

I have always heard that Haier’s products are good and its service is five-star service. This time, I also need to change the washing machine at home, so I chose Haier without hesitation.

As the next day was Mid-Autumn Festival, I made a reluctant request to complete the installation on the same day. I didn’t expect that the after-sales service could really come to my house on time. After the after-sales service made an appointment with me, I arrived at my door 10 minutes early, rang the doorbell politely, and saw the service staff wearing clean and tidy work clothes. I was very happy to meet him. The service staff first showed his work permit and put on shoe covers before entering the house. First, I checked that the box of the machine was in good condition, and then opened it. Toolbox. After that, I measured the electricity for my home to make sure there was no potential safety hazard, and reminded me that Haier introduced a policy of free water measurement for users for their health, and tested the water quality for my home with a water measuring pen, which was as high as 365, and explained Haier’s customized water purifier to me. Finally, the master skillfully and professionally installed the machine for me and tried it out. He also explained to me in detail how to use it, matters needing attention and how to maintain it, and also recommended extended warranty service to me.

Before the service staff left, they left me a service supervision card and cleaned up the installation site. It was so sweet. Haier service, absolute five-star enjoyment!

7, (turn) Haier service, true feelings warm people’s hearts.

I live in Mianshan North Street, Jiexiu City. I have long wanted to change a TV for my family, but I have been entangled in which brand to change. Until some time ago, my friends and I recommended that Haier’s products and services are excellent. I went to the mall and bought a TV.

At the appointed installation time, Master Liang, a staff member of Haier, dressed in a neat frock, showed his certificate, put on a shoe cover, handed me a work permit, and asked me to supervise the service process. Then he conducted a safety electricity test on the power supply at home, asked me to measure the water quality, connected my tap water, took a pen-like thing and measured it to be 362. He also explained to me in detail the international standards and how much water was available to people. Soon, Master Liang skillfully installed the washing machine, then patiently explained to me the little knowledge in use and maintenance, and then helped clean up the installation site.

After the installation, the master confirmed that it was correct and left Haier’s national unified after-sales service supervision card before leaving. If you have any questions, you can call at any time. I really feel that Haier’s service is in place, and the staff’s operation is skilled and professional, which makes her feel the feeling of God. Haier’s service really makes people feel intimate, worry-free and assured.

8. (Turn) Haier service brings the warmth after the holiday.

Haier has been chosen for so many years, and it is safe to use it. Haier adheres to the principle of "sincerity forever" and provides meticulous service to users, making them feel warm after the Mid-Autumn Festival.

My name is Xu Xiulian, and I am a user in xiaodian district. On August 31st, I bought a washing machine in Tianlong Gome. After I bought it, I didn’t ask for delivery and installation because of something at home. After the Mid-Autumn Festival, my home was immersed in a festive atmosphere. We called the after-sales service and asked for a door-to-door visit. The after-sales information officer had a very good service attitude. We first verified our specific address and then agreed on the door-to-door time.

Ten minutes before the appointed time, the master has arrived at the door. After the after-sales master entered the door, he first showed his employment certificate, then put on his shoe cover before entering the door. He first measured the electricity and water quality, and explained the importance of water quality health in detail. The master asked us some of our usual living habits, suggested where we should put the washing machine, and the master installed the washing machine and explained the instructions and precautions to us. We were very happy. Finally, the master took out the service record sheet for us to fill in. After the evaluation, the master left the service supervision card and the water health service card, saying that if there are any questions that you don’t understand, just call and we will serve 24 hours a day. Finally, we watched the master hand over a cup of hot water, and he politely refused.

Haier’s service makes us truly feel the word "sincerity", which warms our hearts. Choosing Haier is not only reassuring, but also more comfortable. We will continue to use Haier brand products in the future, and I will let my friends around us use Haier brand and feel the sincere service brought by Haier!

9, (turn) Haier good partner service to send health

I am a loyal old user of Haier. I recently bought a Haier water heater online. After the arrival of the goods, the master quickly contacted the door-to-door service. Before entering the door, the master took out his own shoe cover and put it on, and showed his work permit. The master first inspected the installation environment of my home and gave us suggestions on which position to hang it. After we discussed it, the master conducted a comprehensive test on all kinds of sockets in my home through the professional equipment brought, and confirmed the safety of electricity consumption at home, and then tested them for us free. Seeing the numbers on the water measuring pen, I got a preliminary understanding of my own water use for the first time. The TDS value of the test result is 298, which seems to be a big gap for the standard of direct drinking water within 50. The master also introduced us to Haier’s new water purification equipment. Although we didn’t decide to buy it, I was impressed by Haier’s service for users. The master then installed the water heater for us, and after confirming that everything was normal, the master packed things and cleaned the site. Seeing that the master was so hard and enthusiastic, I brought him a glass of water to have a rest before leaving, but the master said that the company had a rule not to eat or drink anything in the user’s house. Thank you for your kindness. I am very moved by Haier’s intimate service, and I really feel Haier’s value-added service. I am proud that China can have such an excellent national brand.

10. (Transfer) Haier’s quality is trustworthy.

Give a rose, leave a lingering fragrance in your hand, and Haier’s service is deeply rooted in people’s hearts! I bought a Haier machine on September 16th this year and agreed to install it before 19th. As a result, the Mid-Autumn Master didn’t rest, and the master came before the required time. Skillfully put on the shoe covers, show the work license and supervision card, and after a set of service processes is completed, ask me warmly with a smile what requirements I have, and tell me how to arrange reasonably according to the furnishings at home, and then start construction after making a satisfactory installation plan. Master Haier’s personal qualities are beyond my expectation, and their professionalism makes me admire!

After installing the machine, the master tested the water quality for me free of charge. In the 21st century, global environmental pollution is serious, especially water quality. The master told me what problems there are in drinking water now and how to drink it will be healthier. The installation master took out his own water measuring pen, took a glass of water from the water pipe, and then put the water measuring pen into the water, and a value appeared. The master told me that this TDS value was specially formulated to improve people’s living standards at present, and people below 50 can drink raw water directly. Suddenly, I feel that Haier people are really caring! Haier can enter the world’s top 500 companies, and its survival in such a competitive market economy is entirely achieved by Haier’s advanced work and management concepts and Haier’s quality and perfect service! The master also introduced Haier’s water purifier. I think it is absolutely necessary to order it. Busy life and tense rhythm make our physical function decline. The activity of water purifier is particularly good. It is the installation master, the water purifier and Haier that make us feel at ease, comfortable and happy in life!

I sincerely thank Master Haier for his thoughtful service, and wish Haier people a smooth work and a more brilliant tomorrow![Return to Anhui Quotes Home Page]

Guiding Case No.77: Luo Rongrong v. Ji ‘an Price Bureau.

Guiding case no.77

Luo Rongrong v. Ji ‘an Price Bureau (case of price administration)

(the Supreme People’s Court Judicial Committee discussed and passed the release on December 28, 2016)

Keywords: administrative litigation/report reply/scope of accepting cases/plaintiff qualification

  Referee points

  1. The administrative organ only gives an informative reply to the report that has an interest with the informant, and fails to deal with the report according to the law. It does not belong to the "behavior that has no actual impact on the rights and obligations of citizens, legal persons or other organizations" as stipulated in Item 6 of Article 1 of the Supreme People’s Court’s Interpretation on Several Issues Concerning the Implementation of the Administrative Procedure Law of the People’s Republic of China, so it is actionable and belongs to the scope of administrative litigation of the people’s court.

  2. Informants who report violations of their own legitimate rights and interests to administrative organs have a legal interest in the handling of reports by administrative organs, and are qualified as plaintiffs in administrative litigation.

  Related laws and regulations

  Articles 12 and 25 of the Administrative Procedure Law of the People’s Republic of China (amended on November 1, 2014)

  Basic facts

  Luo Rongrong, the plaintiff, claimed that on May 20, 2012, when he handled the mobile phone number in the telecom business hall of Jinggangshan Avenue, Jizhou District, Ji ‘an City, Ji ‘an Telecom Company charged the plaintiff 20 yuan’s card fee and issued an invoice. The plaintiff believed that Ji ‘an Telecom Company charged the plaintiff the card fee for handling the mobile phone number for the first time, which violated the prohibition of not charging users separately in the Administrative Measures for the Application and Charge of Integrated Circuit Cards, so it complained to the defendant Ji ‘an Price Bureau and made demands for the defendant to perform legal duties, investigate and make a written reply. Although the defendant issued a written reply, the reply letter only stated that the defendant found a document and part of the document during the investigation. The reply letter did not deal with the matters requested in the plaintiff’s complaint report letter, and the defendant’s behavior violated the People’s Republic of China (PRC) Price Law, the Provisions on Reporting Price Violations and other relevant laws and regulations. Request the court to confirm that the defendant’s behavior in handling the plaintiff’s complaint and report was illegal, revoke the defendant’s reply according to law, and order the defendant to investigate and deal with the illegal behavior involved in the plaintiff’s complaint and report letter according to law.

  Defendant Ji ‘an Price Bureau argued that the plaintiff’s prosecution did not comply with the relevant provisions of the administrative procedure law. Administrative litigation refers to the litigation brought by citizens, legal persons and other organizations against the specific administrative acts of administrative organs. In this case, the defendant’s reply to the plaintiff on July 3, 2012 was not a specific administrative act and was not actionable. The defendant’s reply to the plaintiff meets the procedural requirements of the Provisions on Price Violations, and the content of the reply is also to inform the plaintiff of the situation verified by the defendant after investigation. Request the court to reject the plaintiff’s claim according to law.

  The court found through trial that on May 28th, 2012, the plaintiff Luo Rongrong mailed a complaint and report letter to the defendant Ji ‘an Price Bureau, reporting that Ji ‘an Telecom Company had charged the plaintiff the fee for handling mobile phone card for the first time, and asked the defendant to order Ji ‘an Telecom Company to return the 20 yuan who illegally charged the plaintiff’s mobile phone card fee, investigate and confiscate the card fees charged by all telecom users for handling mobile phone cards for the first time according to law, and reward the plaintiff according to law and give a written reply to the plaintiff’s relevant processing results. On May 31, 2012, the defendant received a complaint report letter from the plaintiff. On July 3, 2012, the defendant made a Reply on the Handling of Luo Rongrong’s Complaint on May 28, 2012, and sent it to the plaintiff by post. The reply content is: "On May 31st, 2012, our bureau received your complaint that users of new mobile phone cards of Ji ‘an Telecom Company charged 20 yuan mobile phone card fees, and we paid great attention to it. After investigation, it was verified that the Reply on Jiangxi Telecom’s Full-service Package Tariff Optimization Scheme (No.14 [2012] of Jiangxi Telecom Bureau) jointly issued by Jiangxi Provincial Bureau of Communications and Jiangxi Provincial Development and Reform Commission stipulated that the upper limit of UIM card charges is 50 yuan. Our bureau is very grateful for your support and help in price work. " After receiving the defendant’s reply, the plaintiff appealed to the court on the grounds that the defendant’s reply was illegal.

  Referee result

  On November 1, 2012, the People’s Court of Jizhou District, Ji ‘an City, Jiangxi Province made a judgment of (2012) Jixingchuzi No.13: The Reply of Ji ‘an Price Bureau on the Handling of Luo Rongrong’s Complaint on May 28, 2012 was revoked, and it was limited to make a new written reply within fifteen days. After the verdict is pronounced, the parties have not appealed, and the judgment has taken legal effect.

  Referee’s reason

  The court’s effective judgment holds that: regarding the actionable issue of Ji ‘an Price Bureau’s report and reply. According to Item 5, Paragraph 1, Article 11 of the Administrative Procedure Law of the People’s Republic of China (hereinafter referred to as the Administrative Procedure Law, adopted on April 4, 1989), if an application is made for an administrative organ to perform its statutory duties of protecting personal rights and property rights, and the administrative organ refuses to perform or refuses to reply, the people’s court shall accept the lawsuit filed by the parties concerned. In this case, Ji ‘an Municipal Price Bureau should investigate and determine whether the card fees charged by Ji ‘an Telecom Company reported by Luo Rongrong are illegal and inform the investigation results. However, the report reply made by Ji ‘an Municipal Price Bureau listed the UIM card fees ceiling standards stipulated in the Reply on the Optimization Scheme of Jiangxi Telecom’s Full-service Package Fees (hereinafter referred to as the Reply), and did not specify the handling results of the reported matters. This act of informing the relevant contents of the Reply instead of informing the investigation results of the report fails to fulfill the legal duty of protecting the property rights of the informant according to law, which is an infringement of Luo Rongrong’s right to seek relief through proper reporting channels, and does not belong to the act of "having no actual impact on the rights and obligations of citizens, legal persons or other organizations" as stipulated in Item 6 of Article 1 of the Supreme People’s Court’s Interpretation on Several Issues Concerning the Implementation of the Administrative Procedure Law of the People’s Republic of China (hereinafter referred to as the Interpretation of the Administrative Procedure Law).

  On the plaintiff qualification of Luo Rongrong. According to the provisions of Article 2, Paragraph 1 of Article 24 of the Administrative Procedure Law and Article 12 of the Interpretation of the Administrative Procedure Law, an informant must have a legal interest in the act of handling a report when he files an administrative lawsuit. In this case, although Luo Rongrong asked Ji ‘an Municipal Price Bureau to "investigate and confiscate the card fees charged by all telecom users for handling mobile phone cards for the first time", he still reported to Ji ‘an Municipal Price Bureau on the basis that Ji ‘an Telecom Company’s collection of card fees infringed his own legitimate rights and interests, and held the invoices for the fees as evidence. Therefore, Luo Rongrong has a legal interest in reporting and handling, and has the qualification of plaintiff in administrative litigation, so he can bring an administrative lawsuit according to law.

  On the legality of reporting reply. Article 14 of the Provisions on Reporting Price Violations stipulates: "After the report is completed, if the reporter asks for a reply and has contact information, the competent price department shall inform the reporter of the result in writing or orally within five working days after the completion." In this case, Ji ‘an Municipal Price Bureau, as the competent price department, has the legal duty to accept reports of price violations, review whether prices are illegal or not, and put forward opinions on classified treatment. Luo Rongrong clearly listed three reporting requests in the complaint reporting letter, and asked the Ji ‘an Municipal Price Bureau to inform Luo Rongrong of the handling results in writing after the investigation was completed. This reply did not specify the handling results of the reported items by the Ji ‘an Municipal Price Bureau according to law, which violated the provisions of Article 14 of the Provisions on Reporting Price Violations and was not legal, so it should be corrected.

  (Effective judges: Hu Jianming, Zhang Binghua, Liu Taosheng)

Global news: US stocks keep rising. The Dow has risen seven times in a row. The price of Microsoft AI products has reached a new high.

  On Tuesday, local time, driven by the unexpected earnings report of American bank stocks and the strong performance of AI concept stocks, and the market still expects to raise interest rates in July for the last time, US stocks continued their upward trend. The Dow rose for seven consecutive days, the longest consecutive rise since March 2021, and the S&P and Nasdaq once again set a new high in 15 months.

  And Microsoft announced overnight that Office AI tool pricing is an important catalyst for market performance. At the global partner conference held on Tuesday, Microsoft disclosed that for subscribers of Office 365 E3, E5, Business Standard Edition and Business Advanced Edition, Microsoft 365 Copilot will be uniformly priced at $30 per user per month. According to official website’s pricing, these subscription services for enterprise users range from $12.5 to $38 per month per user.

  This also means that through the Office AI assistant tool, Microsoft has doubled or tripled the "actual pricing" of office services for business users.

  The B-side pricing of AI auxiliary tools reflects the strong market demand and low operating costs. As a result, Microsoft’s share price closed up 3.98% on Tuesday, easily hitting a record high, while AI-related concept stocks were driven.

  At the beginning of the earnings season, the performance of banking stocks exceeded expectations, which also boosted market sentiment to some extent. Morgan Stanley’s revenue and profit exceeded expectations. Among them, the revenue was $13.457 billion, which was significantly higher than the market expectation of $13.08 billion. Bank of America achieved revenue of $25.33 billion and EPS of $0.88 in the second quarter, both better than market expectations.

  In addition to the financial report and AI news, the US retail data in June released on Tuesday was less than expected, which also showed that the tight labor market is still supporting the economic growth, and the overheating problem that the Fed is most worried about is also steadily easing. The market still expects the Fed to raise interest rates for the last time in July. CME Fed observation tools show that the probability of raising interest rates in July is close to 100%, and the probability of raising interest rates in the next few months is not great.

  In other news, recently, Tesla officially launched a new "Charge on Solar" function to the United States and Canada, allowing Tesla owners to charge their electric vehicles using only solar energy.

  Official website wrote that using surplus solar energy to charge electric vehicles can maximize the value of home solar energy system. In order to realize this function, Tesla owners need to update Tesla APP to version 4.22.5 or higher, and also have different requirements for the software versions of cars and Powerwall.

  It is worth noting that on Tuesday, local time, the World Meteorological Organization warned that the heat wave sweeping across the northern hemisphere will intensify this week, leading to a soaring night temperature, which in turn increases the risk of heart attack and death.

  According to the World Meteorological Organization, the heat wave is still in its early stage. It is expected that the temperature in North America, Asia, North Africa and the Mediterranean will exceed 40 degrees Celsius for several days this week, which means that the midnight temperature in some areas will hover around 30 degrees Celsius this week.

  [overnight U.S. stocks]

  Among the large Chinese stocks, Alibaba fell by 2.36%, Baidu by 3.63%, Netease by 2.80%, Tencent Music by 4.95% and Pinduoduo by 4.34%.

  Among the large American technology stocks, Apple fell 0.13%, Amazon fell 0.55%, Google A fell 0.71%, and Nye soared 5.50%.

  [global index]

  In European stock markets, the FTSE 100 index rose slightly by 0.64% to 7454 points. The French CAC40 index rose slightly by 0.38% to 7319 points. Germany DAX index rose slightly by 0.35% to 16,125 points.

  [global goods]

  The main contract of WTI crude oil closed at $75.73 per barrel, up 2.23%; The main contract of Brent crude oil closed at $79.82 per barrel, up 1.68%; The main contract of crude oil in the previous period closed at 582.20 yuan per barrel overnight, up 1.31%.

  Overnight, the Shanghai gold main contract closed up 1.16% to 460.76 yuan per gram; The main contract of Shanghai Bank closed up 1.63% to 5915.00 yuan per kilogram.

  [overnight news]

  US retail sales in June increased by 0.2% month-on-month, which was significantly less than expected, but key indicators suggested strong consumer demand.

  After a 0.3% month-on-month increase in May, US retail sales in June increased by 0.2% month-on-month, far below the expected 0.5%. However, the retail sales of the control group (excluding automobiles, gasoline, building materials and food services) used to calculate the GDP of the United States increased by 0.2% month-on-month in May and accelerated to 0.6% month-on-month in June. This data shows that consumer demand is still strong in June.

  When the US debt default crisis intensified, the two "creditors" of China and Japan threw US debts together.

  In May, Japan’s US debt holdings fell to an eight-month high, with a decrease of US$ 30.4 billion, the biggest drop in seven months, and the largest reduction among major holding countries; China reduced its holdings by $22.2 billion, and its position fell for two months. In May, the capital flow of overseas investment in US securities reversed, with a net outflow of US$ 167.6 billion.

  US Treasury Secretary Yellen said that multiple factors pushed inflation down, but warned against being too optimistic because of the CPI in June.

  Yellen said that the cooling of the labor market plays a key role in slowing down inflation in the United States, and the pressure on housing costs and automobile prices is also declining, which is expected to continue to push down the price pressure. She also hinted that corporate profit margins may decline. However, Yellen poured cold water on the inflation data that cooled more than expected in June.

  [company news]

  Office 365 AI assistant is expensive, Microsoft shares hit a new high.

  Microsoft announced the price list of enterprise AI software tools on Tuesday, announcing that the price of Office 365 Copilot is $30/month per user. For some users, using Copilot means that the cost will double or even triple. Microsoft also launched Bing Chat Enterprise, a more secure AI chat robot. Microsoft and Meta jointly stated that the Meta AI model named Llama 2 will be provided free of charge to developers who build software on Microsoft Azure cloud computing platform. Microsoft shares closed up 4%, a record high.

  Tesla APP launches "solar charging" function

  According to media reports on Tuesday, Tesla recently officially launched a new "Charge on Solar" function to the United States and Canada, allowing Tesla owners to charge their electric vehicles with only solar energy. According to the screenshot of official website’s APP, the owner can set the charging scheme for the vehicle in the "Charge on Solar" function. For example, the first 50% of the vehicle’s electricity is set to "can come from any way", and the other 50%-100% of the electricity is "only through solar energy".

  The overall performance of Bank of America Morgan Stanley Q2 exceeded expectations.

  The performance of American big banks is "mixed". Bank of America Q2′ s profit increased by 19% year-on-year to US$ 7.4 billion, and the growth of net interest income slowed down, but it is currently facing the pressure of commercial real estate loan business. Morgan Stanley’s net profit fell by 13% year-on-year, wealth management business reached a new high, and trading income fell by 22%. The performance of Bank of America and Morgan Stanley both exceeded expectations, and the net interest income increased greatly under the high interest rate environment. The published financial reports of the five major banks all indicate that the prospect of a soft landing of the US economy can be expected, and the market is waiting for Goldman Sachs’ financial report on Wednesday.

  The "bad news" of American technology stocks: large fund positions hit the upper limit.

  BlackRock’s Science and Technology Opportunity Fund is prohibited from further increasing its holdings of shares in Apple, Microsoft and NVIDIA, while JPMorgan Chase’s large-cap stock growth fund holds more shares in Microsoft, Apple, NVIDIA, Alphabet and Amazon.

  Goldman Sachs sings more Baidu: It is the future that the share price of AI traffic portal will rise by 31%.

  Goldman Sachs believes that Baidu will become the most profitable company in China and the main traffic portal for AI applications in the future. It will continue to be optimistic about its future profitability and raise its target price for US stocks from US$ 183 to US$ 197.

  [AI dynamic]

  Meta released Llama 2 model and cooperated with Microsoft and Qualcomm.

  After half a year, Meta AI released the latest generation of open source model Llama 2 on Tuesday. Compared with Llama 1 released in February this year, the token used in training has doubled to 2 trillion, and Llama 2 has also doubled the most important context length limit for using large models. Llama 2 contains models with 7 billion, 13 billion and 70 billion parameters.

  Meta also announced on Tuesday that it will cooperate with Microsoft cloud service Azure to launch a cloud service based on Llama2 model to global developers. In addition, Meta and Qualcomm also announced that Llama 2 will be able to run on Qualcomm chips, breaking the monopoly of NVIDIA and AMD processors on the AI industry in the market.

  [financial calendar]

From 22: 00 on November 30th to 11: 00 on December 1st, there were 44 new asymptomatic infections in Hangzhou.

  According to the "Hangzhou Release" WeChat WeChat official account news, from 22: 00 on November 30th to 11: 00 on December 1st, there were 44 new cases of asymptomatic Covid-19 infection in Hangzhou, of which 26 cases were found in centralized isolation points, 11 cases were found by bayonet interception, 5 cases were found by community screening and 2 cases were found in home isolation.

  At 22: 00-24: 00 on November 30th, five asymptomatic cases were newly infected in Covid-19.

  Asymptomatic Infected Person 77: Returned to Hangzhou from outside the province, whose current address is Xingyaocheng Phase I, Binjiang District, and found by community screening.

  Asymptomatic infected person 78: Close contact and centralized isolation of asymptomatic infected person 93 reported on November 29th.

  Asymptomatic infected person 79: Close contact and centralized isolation of asymptomatic infected person 1 reported on November 29th.

  Asymptomatic infected person 80: Hangzhou people from other provinces, found by bayonet interception.

  Asymptomatic infected person 81: Confirmed case (light) 1 reported on November 30th was found in close contact and centralized isolation.

  From 00: 00 to 11: 00 on December 1st, 39 asymptomatic cases were newly infected in Covid-19.

  Asymptomatic Infected Person 1: Returned to Hangzhou from outside the province, whose current address is Chuangke Space Building, Yuhang District, and found by community screening.

  Asymptomatic infected person 2: Close contact and centralized isolation of asymptomatic infected person 57 reported on November 29th.

  Asymptomatic infected person 3: exposed persons in epidemic-related places are found in centralized isolation.

  Asymptomatic infected person 4: Close contact and centralized isolation of asymptomatic infected person 62 reported on November 28th.

  Asymptomatic infected persons reported on November 29, 5: 80 cases of asymptomatic infected persons were found in close contact and centralized isolation.

  Asymptomatic infected persons reported on November 29, 6: 57. Close contact and centralized isolation were found.

  Asymptomatic infected person 7: People from Hangzhou outside the province, found in centralized isolation.

  Asymptomatic Infected Person 8: Exposed persons in epidemic-related places are found in centralized isolation.

  Asymptomatic infected persons reported on November 29th at 9: 00, and 57 asymptomatic infected persons were found in close contact and centralized isolation.

  Asymptomatic infected person October-November: Close contact and centralized isolation of asymptomatic infected person 62 reported on November 28th were found.

  Asymptomatic infected person 12: exposed persons in epidemic-related places, found in centralized isolation.

  Asymptomatic infected person 13: Hangzhou personnel from outside the province, found by bayonet interception.

  Asymptomatic infected person 14: people from Hangzhou outside the province, found in centralized isolation.

  Asymptomatic infected person 15: Close contact and centralized isolation of asymptomatic infected person 72 reported on November 28th.

  Asymptomatic infected person 16: Close contact and centralized isolation of asymptomatic infected person 29 reported on November 28th.

  Asymptomatic infected person 17: People from Hangzhou outside the province, found in centralized isolation.

  Asymptomatic infected person 18: Close contact and centralized isolation of asymptomatic infected person 65 reported on November 28th.

  Asymptomatic infected person 19: the exposed person in the epidemic-related site, whose current address is Shuidunyuan in Shangcheng District, was found by community screening.

  Asymptomatic infected person 20: Close contact and centralized isolation of asymptomatic infected person 41 reported on November 29th.

  Asymptomatic infected person 21-22: The close contact and centralized isolation of asymptomatic infected person 10 reported on November 29th were found.

  Asymptomatic infected person 23: The contact of asymptomatic infected person 8 was reported on November 26th. The current address is Desheng Dongyuan, Qiantang District, and it was found in home isolation. (Note: Centralized isolation will be converted to home isolation upon expiration)

  Asymptomatic infected person 24: Close contact and centralized isolation of asymptomatic infected person 67 reported on November 27th.

  Asymptomatic infected person 25: Close contact and centralized isolation of asymptomatic infected person 51 reported on November 29th.

  Asymptomatic infected person 26: Close contact and centralized isolation of asymptomatic infected person 24 reported on November 29th.

  Asymptomatic infected person 27: Close contact with positive infected people from other provinces, discovered by bayonet interception.

  Asymptomatic infected person 28: Hangzhou personnel from outside the province, found by bayonet interception.

  Asymptomatic infected person 29: the exposed person in the epidemic-related place, whose current address is Shanshui Times Building in Xiaoshan District, was found in isolation at home.

  Asymptomatic infected person 30: People from other places in Hangzhou, who have no residence for the time being, were found by community screening.

  Asymptomatic infected person 31: Close contact and centralized isolation of asymptomatic infected person 48 reported on November 27th.

  Asymptomatic infected person 32-36: Hangzhou people from other provinces, found by bayonet interception.

  Asymptomatic infected person 37: Returned to Hangzhou from outside the province, whose current address is Meizhi Life Square in Linping District, and was found by community screening.

  Asymptomatic infected person 38-39: Hangzhou people from other provinces, found by bayonet interception.

  At present, the above personnel have been closed-loop transported to designated hospitals for isolation, and the situation is stable. The tracks of public places in Hangzhou are as follows:

  November 28th: Minghao Building in Binjiang District, Starbucks (Hangzhou Binjiang Net New Store), Luzhishen Barbecue (Xingyaocheng Store), Fu Li Lakeside Yueju Apartment in Chun ‘an County, Country Garden Yueyue in Chun ‘an County, Azhong Handmade Noodles in Chun ‘an County (Sunshine Road), Li Fitness and Sports Studio Store in Chun ‘an County (Greentown Holiday Apartment Store) and Xingqiao Farmers’ Market in Linping District.

  November 29th: K469 (Car No.13), flight JD5260, Nanzhuangdou Toll Station (G25 Changshen Expressway Exit), Zhuge Minsu in Xihu District, Yueyue Country Garden in Chun ‘an County, and Sun Kaiqin Characteristic B&B in Tonglu County.

  November 30th: D781 (carriage 07), K50 (carriage+1), K1042 (carriage 08), G2815 (carriage 06), G7567 (carriage 02), Dangwan Toll Station (exit of S9 Sushao Expressway), Yuhang Interchange/Shanghai-Hangzhou Expressway (intersection) and Wanwei Hangzhou Dajiangdong Linjiang Logistics Park.

  December 1st: Flight MF8346.

  It is hoped that the general public will actively cooperate with the epidemic prevention and control work, consciously improve their health literacy and self-protection ability, cooperate with risk investigation, nucleic acid detection and other prevention and control measures, and maintain their awareness of self-health management.

From 00: 00 to 07: 00 on February 28th, Suzhou found that two people were positive for nucleic acid detection.

According to the news released by Suzhou, from 0: 00 to 24: 00 on February 27th, there were no new confirmed cases in COVID-19 and no new asymptomatic infections in Suzhou.

As of 24: 00 on February 27th, Suzhou has reported a total of 114 locally confirmed cases and 29 locally asymptomatic infected people.

From 0: 00 to 24: 00 on February 27, Suzhou added a confirmed case from overseas.

From 0: 00 to 7: 00 on February 28th, two people were positive in the nucleic acid detection of key population in our city. After receiving the report, measures such as epidemiological investigation and isolation control were immediately carried out.

Recently, Covid-19-positive infected people mostly appear in the centralized isolation personnel in Yonglin District No.2, Pingjiang Street, gusu district. In order to eliminate risks, quickly identify and block the transmission chain of Covid-19 as soon as possible, and effectively protect the health and life safety of the general public, gusu district carried out nucleic acid testing and sampling in the areas west of Donghuan Road, east of Mo Xie Road, north of Ganjiang Road and south of Loumen Road on the morning of February 28th.

The general public are requested to continue to enhance their awareness of prevention, do a good job in personal protection, insist on wearing masks, keep social distance and pay attention to personal hygiene. In case of fever, cough and other symptoms, on the premise of personal protection, go to the nearest medical institution in time.

Suzhou COVID-19 epidemic situation joint defense joint control headquarters

February 28, 2022

Fight! The most beautiful gesture on the road to poverty alleviation —— Scanning the poverty-stricken people in four southern Xinjiang states

Xinhua News Agency, Urumqi, September 10th Title: Struggle! The most beautiful gesture on the road to poverty alleviation —— Scanning the poverty-stricken people in four southern Xinjiang states

Xinhua News Agency reporters Gao Han, Guan Qiaoqiao and Liu Hongxia.

Kashgar, Hotan, Aksu and Kizilsu Kirgiz Autonomous Prefecture, four prefectures in southern Xinjiang, are one of the "three districts and three states" deep poverty-stricken areas determined by the state, and the poverty-stricken population is close to half of the "three districts and three states", with poor natural endowment and weak infrastructure, which is the difficulty and focus of poverty alleviation in Xinjiang.

In recent years, Xinjiang has taken the four prefectures in southern Xinjiang as the main battlefield for tackling poverty, and through "seven batches" of poverty alleviation measures such as developing industrial support, transferring employment support and ex situ poverty alleviation and relocation support, 1,889,500 poor households have been lifted out of poverty. Struggle has become their common gesture of getting rid of poverty.

Walnuts are ripe, and the days are beautiful.

The melons and fruits in Hotan are ripe again. Ezra Gapa, a large walnut processing company, is even busier.

In the past, due to factors such as poor production and marketing information and difficult transportation, although the southern Xinjiang oasis on the edge of Taklimakan desert in Xinjiang had the reputation of "big fruit bowl", many fruit farmers could only live a poor life in Jinshan.

Farmers are sorting walnuts at a farmer’s professional cooperative in Hotan County, Hotan Prefecture, Xinjiang (photo taken on September 6). Xinhua News Agency reporter Ding Lei photo

"Without sales channels, even the best walnuts can’t be sold." Ezra Gapa said that the 8 tons of walnuts he bought last year sold at a good price. This year, while the quantity increased, he also launched several new walnut processing equipment to expand the scale and extend the industrial chain. He said: "Now I can’t wait to use it for two days a day."

In recent years, Xinjiang has started the construction of the purchase network and the sales network of characteristic agricultural products in Xinjiang, which has opened up the "two veins of appointment and supervision" and solved the big problem of agricultural products sales.

"In the past, growing walnuts depended on the weather. Now we introduce advanced management technology to guide farmers to scientifically grow walnuts. We also use the advantages of the resident group to help walnut growers find sales and make walnuts worth it." Alijiang Yishak, a resident cadre in the village, said that the walnuts in the village have not only gone out of the village, but also been wrapped in gift boxes and boarded high-speed trains, and sold at a good price.

Farmers are sorting walnuts at a farmer’s professional cooperative in Hotan County, Hotan Prefecture, Xinjiang (photo taken on September 6). Xinhua News Agency reporter Ding Lei photo

Benefiting from this, Ezra Gapa’s walnut business has become more and more prosperous, and its business scale has also developed from a manual workshop to a cooperative processing factory.

In January this year, Aizila Gapa and five farmers jointly funded the establishment of the cooperative. Driven by policies such as industrial poverty alleviation, as a rich leader in the village, he also took three poverty-stricken households who set up a file to become shareholders in the form of funds. At present, the cooperative has radiated the employment of 45 poor households around him.

"In the past, planting walnuts was to support the family. Now I earn money, I am full of energy, and my days are beautiful." He said with a smile.

In southern Xinjiang, there are more and more farmers who struggle and get rid of poverty like Azroula Gapa.

Helping the poor first helps the ambition, and helping the poor must help the wisdom.

Gulihan Hudaberdi got rid of poverty last year. When talking about the great changes in life, she always can’t hide her smile.

Gulihan Hudaberdi was born in Yigeziya Township, Yingjisha County, Kashgar, which belongs to a typical shallow mountain poverty-stricken area. The rugged terrain makes the cultivated land fragmented, the running water can’t survive, the soil layer is not thick, and the ecological environment is fragile … A series of difficulties have accompanied the farmers and herdsmen living here with poverty for generations.

Gulihan Hudaberdi helps barbecue at his son’s barbecue stall in Yigeziya Township, Yingjisha County, Kashgar, Xinjiang (photo taken on August 13). Xinhua News Agency reporter Ding Lei photo

A year ago, with the support of the government, her family put down their hoes and sheep whips. Gulihan Hudaberdi opened a shop in the center of the village. The eldest son set up a food stall at the door of the shop to sell barbecue, and the youngest son also achieved employment in public welfare posts arranged by the government. The average annual net income of the family exceeded 50,000 yuan.

"Poverty is not shameful, it is shameful to be content with poverty. The happy life in the future can only be created by our own hands." Gulihan Hudaberdi, the talking director, told reporters repeatedly.

Gulihan Hudaberdi (left) chats with his neighbors at home in Yigeziya Township, Yingjisha County, Kashgar, Xinjiang (photo taken on August 13). Xinhua News Agency reporter Ding Lei photo

The poor people in the four prefectures in southern Xinjiang have low employment skills and narrow ways to get rich, so it is usually difficult to start their own businesses to get rid of poverty. In this regard, Xinjiang has issued a series of free vocational skills training policies to help disadvantaged groups achieve employment and entrepreneurship through multiple channels and help them get rid of poverty.

Getting rid of poverty is only the first step, and better days are yet to come.

In recent years, Xinjiang has increased its support for labor-intensive industries such as textiles and clothing in four southern Xinjiang States. With the continuous improvement of the business environment, many enterprises with high industrial relevance and good benefit prospects have settled in southern Xinjiang. More employment opportunities have prompted rural surplus labor to become industrial workers and no longer rely on the weather for food.

Mai Ti Tuo Heti Aikemu (right) is teaching his wife sewing skills at the clothing industrial park in Xianbai Bazaar Town, Yutian County, Hotan District, Xinjiang (photo taken on August 25th). Xinhua News Agency reporter Ding Lei photo

28-year-old Mai Ti Tuo Heti Akmu is very busy this year. A few months ago, MaiTi Tuo Heti Akemu, who has tailor skills, applied to a textile and garment enterprise. Under the guidance of professional technicians in the mainland, she has grown into a technician in the production workshop, and started to take apprentices while doing her job well.

Mai Ti Tuo Heti Aikemu lives in Bashsayibage Village, Bazaar Town, Yutian County, Hotan area, and mature industrial workers like him are rare in the local area before.

Today, MaiTi Tuo Heti Aikemu has a steady income of more than 3,000 yuan every month. Not long ago, his wife also entered the factory as an intern. Their family not only got rid of poverty by stable employment, but also embarked on the road to wealth.

Mai Ti Tuo Heti Aikemu (right) learns advanced garment technology from mainland technicians in the garment industrial park of Xianbai Baza Town, Yutian County, Hotan District, Xinjiang (photo taken on August 25th). Xinhua News Agency reporter Ding Lei photo

With the industrial support, not only poor households have been lifted out of poverty, but also more mature industrial workers like Mai Ti Tuo Heti Aikemu have been trained for the subsequent development of the industry. A few months ago, Bibijiang Daierweixi, a housewife in Tongan Township, Zepu County, Kashgar, achieved employment in a textile cooperative at her doorstep and earned her first salary. "I used to take care of my children, cook, and clean up the housework. Everything depends on my husband. Now that I have made money, I have also propped up the’ half the sky’ at home. " Bibijiang Delwesi said.

In the past five years, Xinjiang’s textile and garment industry has invested more than 170 billion yuan in fixed assets, and more than 2,200 new textile and garment enterprises have been established, with a cumulative increase of more than 450,000 jobs.

"Poverty alleviation is only the first step, and better days are yet to come." Mai Ti Tuo Heti Akemu said that he intends to learn more experience from mainland technicians in order to obtain a higher qualification technical certificate.

He is full of confidence in his future life.

Establish a three-level disease control system at the provincial, city and county levels, and build and improve a platform for monitoring, early warning and emergency command of infectious diseases in

  Dahe Net News (Reporter Shen Hua Wang Yixiao) On December 4th, the Propaganda Department of Henan Provincial Party Committee held the 13th press conference of the series "Fully Implementing the Spirit of the 20th Party Congress and Striving to Promote the Practice of Chinese Modernization in Henan" to introduce and interpret the progress, achievements and results of Henan’s health field in fully implementing the spirit of the 20th Party Congress, and answered questions from reporters.

  At the press conference, Guo Wanshen, member and deputy director of the Party Committee of the Health and Wellness Committee of Henan Province, and Party Secretary and Director of the Provincial Bureau of Disease Control and Prevention, introduced in a reporter’s question that according to the central government’s reform and deployment of the disease control system, the provincial party Committee established the Provincial Bureau of Disease Control and Prevention, and it was listed on June 1 this year. Since its establishment, the Provincial Bureau of Disease Control and Prevention has actively docked with the National Bureau of Disease Control and the municipal and county disease control institutions to play the role of uploading, releasing and bridging; Constantly establish and improve the operation guarantee mechanism, strengthen system construction and standardized management. At the same time, with the help of the second batch of thematic education and other opportunities, strengthen investigation and research, plan, guide and promote the disease control work in the province.

  Establishing Port Public Health Cooperation Mechanism with Zhengzhou Customs

  On October 25th, the Provincial Bureau of Disease Control and Zhengzhou Customs signed an agreement to establish a cooperation mechanism for the normalization of port public health, sum up and solidify the experience of epidemic prevention and control of infectious diseases in COVID-19, and effectively integrate the prevention and control of port epidemic into the "big health" and "big health" system.

  Successfully hosted cross-regional health emergency drills in four provinces of Sulu, Henan and Anhui.

  This year is the eighth year of the joint health emergency drill in four provinces, which is sponsored by our province. The drill simulated an emergency response to a sudden infectious disease epidemic, covering epidemic report, epidemiological investigation, laboratory testing, epidemic traceability and transmission chain investigation, case and secret contact management, disinfection of exposed environment, cross-regional and cross-departmental coordination and linkage. The leaders of the National Bureau of Disease Control and Prevention observed the whole exercise and spoke highly of it.

  Guide cities and counties to accelerate the reform of disease control system

  At present, 17 provincial-level cities and Jiyuan Demonstration Zone CDC are all listed, and 143 county-level CDC have completed listing; Six provincial cities and 73 counties and cities completed the integration and reorganization of CDC and supervision office.

  Strengthen the comprehensive training of disease control system managers and professionals.

  In accordance with the unified deployment of the National Bureau of Disease Control and Prevention, we organized 30 managers at or above the deputy division level in the provincial bureau of disease control and prevention, the provincial center for disease control and prevention, and some provincial cities to go to Shandong Province to carry out comprehensive training on capacity improvement. Simultaneously cooperate with Tongji Medical College of Huazhong University of Science and Technology and West China Medical College of Sichuan University to carry out the ability training of disease control system managers and professionals, covering all provincial cities, counties and cities.

  Strengthen the post training and skill competition of CDC professionals.

  Organized the Henan provincial team to participate in the National Parasitic Disease Prevention and Control Skills Competition, and won the third prize of the group. In conjunction with the Provincial Health and Wellness Committee and the Provincial Federation of Trade Unions, two skill competitions, clinical diagnosis and treatment of tuberculosis and field epidemiological investigation, were held in the province, which achieved the effect of promoting learning and promoting energy through competition.

  In the next step, the provincial CDC will continue to innovate, build a first-class team, adhere to the cause first, and strive for first-class performance. Conscientiously implement the "Three-year Action Plan for the Construction of Public Health System in Henan Province (2023-2025)", establish a three-level disease control system and public health service network at the provincial, city and county levels, and build a high-quality talent team that can "pull out, catch up and win" in the critical period. Continue to adhere to the "Class B Management" and continue to do a good job in the prevention and control of the COVID-19 epidemic. We will build and improve the monitoring, early warning and emergency command platform for infectious diseases, realize "one map for monitoring and early warning" and "one map for emergency command" as soon as possible, and comprehensively improve the monitoring, early warning and emergency response capabilities for major infectious diseases and public health emergencies. Efforts will be made to improve the vaccination rate and quality of immunization programs, and to build an immune barrier. Accelerate the integration of medical care and prevention, further promote the standardization of health supervision institutions, and continuously improve public health law enforcement capabilities and service levels.

Dr. Xiehe said | Is it hard to find a bottle of cough-relieving weapon brown ammonium mixture? Pharmacists say reasonable application is safe!

  In the cold weather, respiratory diseases blessed by COVID-19 have made more and more people suffer from "cough". When everyone is suffering from cough, a "star potion" made by Peking Union Medical College Hospital is very popular. It is brown ammonium mixture (now known as compound ammonium chloride and licorice oral solution). Although the mixture of ammonium brown is good, as a medicine, it needs to be used reasonably in order to play its role to the greatest extent under the premise of ensuring safety. Today, the pharmacist team of Peking Union Medical College Hospital will give you a detailed explanation-

  Q: What is the brown ammonium mixture? Is it Chinese medicine or western medicine? Where can I buy it?

  A:Brown ammonium mixture is a preparation made of ammonium chloride and compound licorice oral solution through a certain production process, which is used to treat cough and uncomfortable cough caused by upper respiratory tract infection, bronchial infection and cold.

  The approved preparation category of brown ammonium mixture produced by Peking Union Medical College Hospital is chemical preparation, that is, western medicine in the traditional sense. According to the relevant regulations of the state, preparations of medical institutions can only be used by prescription in our hospital.

Tips: Medical institution preparation refers to the fixed prescription preparation prepared and used by medical institutions for their own use according to the clinical needs of their own units.

  Preparations of medical institutions can only be used in this medical institution with the prescription of medical practitioners or assistant medical practitioners, and are consistent with the scope of diagnosis and treatment specified in the Practice License of Medical Institutions, and may not be sold in the market or in disguised form.

  Q: What’s special about the self-made brown ammonium mixture of Peking Union Medical College Hospital? Is safety and effectiveness guaranteed?

  A: Brown ammonium mixture is a classic preparation widely used in clinic. It was first recorded on page 307 of Preparation Compilation of Capital Hospital in 1982.

  According to the pharmacological characteristics of ammonium chloride, the senior pharmacists of Peking Union Medical College Hospital specially optimized the content of ammonium chloride in the prescription from the beginning of development in order to reduce the adverse reactions such as nausea and vomiting that may be caused by patients taking it, and it has been used ever since.

  The preparation room of the pharmacy department of Peking Union Medical College Hospital strictly abides by the "Management Standard for Preparation of Medical Institutions" in the production process, and the drug inspection room conducts chemical and microbial limit tests according to the quality standards attached to the latest approval in 2021 and the requirements of the 2020 edition of China Pharmacopoeia. The quality of each bottle of ammonium brown mixture is reliably guaranteed.

  Q: Under what circumstances can the mixture of ammonium brown be used?

  A:Brown ammonium mixture is a compound preparation, and its main components are ammonium chloride (expectorant), glycyrrhizic acid (expectorant), camphor (expectorant), anhydrous morphine (antitussive and analgesic) and guaifenesin (expectorant). It is a symptomatic relief agent. Therefore, when patients have acute cough that affects their normal life and rest, and sticky phlegm is not easy to cough up, they can be used to relieve cough and eliminate phlegm.

  Routine usage and dosage is 10ml orally three times a day. At the same time, it should be noted that the ingredients in the preparation are complex and contain opium tincture and ethanol, so how to use it safely and reasonably-

  In order to use the ammonium brown mixture safely and reasonably, we should first pay attention to its main components:

  1. Ammonium chloride: expectorant, which can chemically stimulate gastric mucosa, cause mild nausea, reflexively increase the secretion of trachea and bronchial glands, increase the amount of sputum, make sputum easy to cough up, and facilitate the removal of sticky phlegm that is not easy to cough up. After absorption, it enters blood and extracellular fluid, making urine acidic.

  2. Compound Glycyrrhiza Oral Solution: It is recorded in China Pharmacopoeia (2020 Edition) Part II. The main components are Glycyrrhiza Liquid Extract, Compound Camphor Tincture and Guaifenesin, and the auxiliary materials are glycerol and concentrated ammonia solution (to keep the preparation stable and prevent precipitation). The main component of Glycyrrhiza uralensis Fisch. Fluid extract is glycyrrhizic acid (containing 20%~25% ethanol at the same time), which is the sweet source of brown ammonium mixture and a protective expectorant, and has a certain effect of moistening throat. Compound camphor tincture contains camphor, opium tincture (containing 1% anhydrous morphine), anise oil, benzoic acid and about 56% ethanol, in which camphor has stimulating and expectorant effects, opium tincture has cough relieving and certain analgesic effects, anise oil mainly plays a flavoring role, and benzoic acid is used as a preservative; Guaifenesin is a stimulating expectorant, which reflexively causes the secretion of bronchial mucosa glands to increase, reduces the viscosity of sputum and makes sticky sputum easy to cough up.

  Q: Under what circumstances can’t the mixture of brown ammonium be used?

  A:1. Those who are allergic to any component of this product are prohibited.

  2. Infants, pregnant and lactating women are prohibited.

  3. Ammonium chloride, the main component, can increase the blood ammonia concentration. It is forbidden for patients with severe liver and renal insufficiency and patients with metabolic alkalosis caused by vomiting. Excessive or long-term use can easily lead to hyperchloric acidosis, and patients with metabolic acidosis are forbidden.

  4. Glycyrrhizic acid has a corticosteroid-like effect. Long-term and large-scale application may cause water and sodium retention and hypokalemia, and increase the risk of hypertension and heart damage. It is forbidden for patients with end-stage liver cirrhosis who are difficult to control aldosteronism, myopathy, hypokalemia and have a tendency to increase blood ammonia.

  5. Camphor monoxide, the metabolite of compound camphor tincture in vivo, has obvious cardiotonic, pressor and respiratory excitation effects, and is prohibited for patients with severe pulmonary heart disease and hyperthyroidism.

  6. Because of the stimulating and dilating effects of guaifenesin on vascular smooth muscle, it is forbidden for patients with pulmonary hemorrhage.

  Q: Which groups need to be used with caution?

  A:1. Children: It must be used under adult supervision. Please consult a doctor or pharmacist for specific dosage.

  2, the elderly: slow metabolism, poor tolerance to such drugs, be sure to strictly follow the doctor’s advice when using.

  3. Due to the stimulating effect of ammonium chloride and other ingredients on the digestive tract, patients with digestive tract diseases such as gastritis and peptic ulcer should use it with caution.

  4. This product contains compound camphor tincture and various expectorants. It should be used with caution in severe bronchial asthma and acute attack of chronic obstructive pulmonary disease (COPD), and in patients with respiratory depression.

  5. Patients with angina pectoris and arteriosclerosis should use it with caution, and patients with hypertension should pay attention to detecting blood pressure during taking it.

  6, glaucoma, prostate hypertrophy patients with caution.

  Q: What other precautions are there?

  A:1. Taking after meals: Taking after meals can reduce the irritation of the mixture of brown ammonium to the gastrointestinal mucosa, and help to reduce the adverse reactions of the gastrointestinal tract.

  2. Avoid taking the same medicine: Don’t take drugs containing licorice ingredients such as licorice tablets and compound licorice oral solution at the same time, so as to avoid increasing the risk of poisoning, and pay attention to avoiding taking other powerful antitussive drugs.

  3. Alcohol: The alcohol content in the brown ammonium mixture is not less than 9.5%(v/v), so it is necessary to pay attention to not operating machinery and driving vehicles after taking this product; At the same time, cephalosporins or other drugs that interact with alcohol should be avoided.

  4. Athletes should use it with caution: this product contains opium tincture. Although the content of morphine is only 0.009%, which is not within the scope of narcotic drugs management, athletes still need to be reminded to use it with caution; At the same time, in order to avoid possible addiction, clinical attention should be paid to avoiding long-term or large-scale use.

  5. If you are taking other medicines, please consult a doctor or pharmacist before using this product.

  

Did you get caught in the common rumors about the epidemic? These popular science guides must be seen!

  Recently, with the further implementation of the new ten epidemic prevention regulations, how to prevent and control Covid-19 has attracted much attention, and some rumors are also waiting for opportunities. Rumors such as "canned yellow peach can relieve COVID-19’s symptoms", "multiple drugs can be eaten together quickly" and "negative antigen test means no infection" spread rapidly on social networks.

  To this end, the Hangzhou rumor platform focuses on the topics that have attracted much attention during the epidemic, such as masks, vaccines, drugs, symptoms, antigen detection, oxygen/hydrogen generators, health codes, disinfection, diet (folk prescription for COVID-19), and key groups (elderly people, pregnant women, children, patients with cardiovascular diseases, and patients with liver diseases), etc., and sorts out various rumors in a classified manner, and attaches relevant expert suggestions and scientific answers to improve the quality of life. At the same time, we sorted out the recent public inquiries about the fever clinic in Hangzhou, the nucleic acid results were not available, the mixed tube was positive, and the yellow code was changed. We tried our best to help the public in Hangzhou effectively solve the problem of medical treatment.

First, masks

  1. Wearing a mask for a long time can lead to pulmonary nodules?

  Lung nodules are mostly benign, and the causes are varied, including air pollution, bacterial infection, vascular diseases, inflammatory diseases, etc., which have nothing to do with masks! Under the normal use of qualified medical surgical masks, the ethylene oxide gas in the masks will not be sold until it is analyzed and qualified, which will not cause lung harm.

  2. Can the mask be reused?

  The cumulative wearing time of each mask shall not exceed 8 hours, and the continuous use shall not exceed 4 hours. If it is dirty, deformed or damaged, it shall be replaced in time. Masks used in public places are not recommended to be reused. Keep your hands clean when wearing a mask. Wash your hands or disinfect your hands before removing the mask, and don’t touch the outer layer of the mask. Wash your hands or disinfect your hands after removing the mask.

  3. The thicker the mask, the better?

  Although the medical mask is thin to the touch, it has a high filtering effect. The three layers of water barrier, filter layer and moisture absorption layer effectively prevent the virus from invading and ensure the comfort of wearing. Although the cotton masks on the market are thick, they do not have the function of preventing infectious diseases.

  4. Can I wear multiple masks to prevent the virus?

  Just use one mask. When the protective materials are insufficient, the medical staff will use KN95+ surgical mask and wear it in a special way to ensure the protection of the nose and mouth.

  Mask identification guide:

  Disposable medical masks and surgical masks belong to Class II medical devices and are subject to product registration management. The product registration number and production standard will be marked on the outer packaging of masks produced by regular production enterprises. Only five codes can meet the epidemic prevention requirements: medical protective mask (GB19083-2010), medical surgical mask (YY0469-2011), disposable medical mask (YY/T 0969-2013), daily protective mask (GB/T 32610-2016) and children’s mask (GB/T 336).

  Log on to the website "china food and drug administration-Data Inquiry", click "Medical Devices", select "Domestic Devices", and enter the registration number marked on the mask package to inquire.

Second, the vaccine

  1. Is it useless to get a vaccine?

  Xia Gang, Director of the Department of Health and Immunity of the National CDC: Vaccination still has a good effect in preventing serious illness and death. For the elderly over 80 years old, if one dose of vaccine is not vaccinated, the risk of death will be 14.7%, and if three doses of vaccine are vaccinated, the risk of death will be reduced to 1.5%. Compared with no vaccination, the risk of death will be reduced by 9.3 times after three doses of vaccine.

  2, vaccination is not as good as infection once?

  Vaccination can prevent infection, disease, serious illness and death. At present, the effect of Covid-19 vaccine in preventing severe illness and death is still very remarkable. A large number of monitoring and research have shown that the risk of severe illness and death is very high compared with the vaccinated people, especially among the elderly and people with chronic basic diseases.

  3. Is it too late for vaccination at present?

  Wang Huaqing, chief expert of immunization program of China CDC, said that it really takes some time to produce protective effect after vaccination. Generally, it takes one to two weeks to produce antibodies after vaccination, but if a relatively high level of antibodies is to be produced, it will take about four weeks after full immunization. He said that the time to produce antibodies after strengthening immunization is faster and shorter, and the level of antibodies produced is also higher.

  4. Can I claim compensation for COVID-19 vaccine?

  Recently, a net post said that "COVID-19 vaccine can be compensated on the national civil administration website", with a link to the website and a notice of payment, so as to induce people to pay attention to forwarding. In fact, the so-called "national civil affairs website" in the net post does not exist at all. Through the official website of the Ministry of Civil Affairs, the relevant information of "receiving vaccine compensation" does not exist. The news on the Internet is purely a rumor.

Third, diet

  1. Can drinking high alcohol cure COVID-19?

  Li Lanjuan, an academician of China Academy of Engineering, said that alcohol with a medical concentration of 75% can be used to disinfect medical devices, but drinking alcohol cannot prevent and treat COVID-19. Long-term drinking will lead to the decline of immune function, but increase the risk of infection.

  2, eating oranges as antigens will turn yang?

  Antigen detection is not a sample collection of the oral cavity and throat, so it has nothing to do with the substances in the oral cavity. Generally, daily diet will not affect the antigen detection results.

  3. Can canned yellow peaches relieve COVID-19’s symptoms?

  Canned yellow peaches are rich in nutrition. For many people who have poor appetite due to colds and fever, a proper amount of yellow peaches can also help to replenish energy and boost appetite. But it cannot relieve the symptoms of the disease. Especially when coughing, do not eat it, which may aggravate the symptoms.

  4. Garlic, ginger and pepper can prevent Covid-19 infection? 

  The World Health Organization made it clear in official website that there is no evidence that ginger, garlic and pepper can prevent COVID-19 virus; Although these foods have certain antibacterial and anti-inflammatory properties.

  5, salt water gargle can prevent Covid-19 infection?

  As early as January 22nd, 2020, Zhong Nanshan team publicly denied that "gargling with salt water can prevent COVID-19". At that time, Zhong Nanshan’s team made it clear that gargling with salt water is good for cleaning the mouth and throat, and helpful for pharyngitis. However, the part invaded by novel coronavirus is in the respiratory tract, and gargling can’t clean the respiratory tract. Moreover, there is no research result suggesting that salt water can kill novel coronavirus.

  6. Electrolyte water is also out of stock? Does it really work?

  The product introduction of electrolyte water shows that this product is an ordinary electrolyte beverage, which has no medicinal value or health care function. It is recommended to drink no more than 3 bottles per day. Kai Zhong, director of Kexin Food and Health Information Exchange Center, said that in some cases, electrolyte water is really needed, but it is not necessary and irreplaceable. He pointed out that when there are symptoms such as fever, if you can eat normally, you don’t need to supplement electrolytes. If you don’t eat all day and sweat or have severe diarrhea and vomiting, you need to pay attention to supplementing electrolytes. He suggested that eating fruit, drinking porridge, medical rehydration salts or electrolyte drinks are all ways to supplement the electrolyte lost by the human body.

  7. Do you need to hoard vitamin C effervescent tablets?

  Vitamin C, also known as ascorbic acid, can cause adverse reactions in urinary system, digestive system or blood system if taken in excess. Experts suggest that healthy people recommend food supplements, and it is not recommended or necessary to drink effervescent tablets every day.

Fourth, drugs

  1. Take a variety of medicines together, increase the dosage, and recover quickly?

  Cui Hongsheng, Director of Respiratory Department of the Third Affiliated Hospital of Beijing University of Chinese Medicine: Just choose one kind of western medicine antipyretic, such as ibuprofen or acetaminophen. We should grasp the principle of "stop the disease in the middle" and try not to use it together. Pay attention not to exceed the daily dose, otherwise it will damage the liver.

  2. Is the online transmission of "COVID-19’s medication sequence chart" reliable?

  When taking drugs, we should consider the symptoms of patients and the climate at that time. There are taboos when taking drugs, and we should not blindly take drugs. Pay attention to the adverse reactions and shelf life of drugs when using drugs. Patients with chronic diseases can consult a doctor in advance to avoid blindly "hoarding medicine".

  Who reminds COVID-19 to avoid using ibuprofen?

  The news first came from a study published in the sub-issue of The Lancet in March 2020. At that time, the World Health Organization quickly clarified that the proposal was not against the use of ibuprofen. With the passage of time, more and more evidences show that ibuprofen can be used for COVID-19 infection.

  4. Can taking medicine prevent colds/flu or COVID-19?

  Antipyrets, cold medicines, cough medicines and phlegm-resolving medicines are all common family medicines, but these medicines can only relieve symptoms instead of preventing diseases. You should not take medicine when there are no symptoms. Although many drugs are over-the-counter drugs (OTC), improper use will cause side effects and damage to liver and kidney functions. Be sure to read the instructions carefully before taking the medicine.

  5. Take antibiotics after infection?

  Antibiotics such as cephalosporin and Archie have corresponding indications of infectious diseases caused by various pathogenic bacteria. Antibiotics have no antiviral effect on virus infection, whether in Covid-19 or other viruses. In fact, the role of antibiotics is to relieve the related symptoms in the process of anti-bacterial and anti-inflammatory when treating all kinds of sensitive bacterial infections, rather than directly relieving these uncomfortable symptoms by antibiotics.

  Therefore, whether positive infection is found, or symptoms such as sore throat and cough appear after infection, antibiotics are generally not needed, and antibiotics are only necessary when viral infection leads to complications of bacterial infection.

  6. Can Chinese medicine and western medicine be eaten together?

  Academician Zhang Boli: If you are infected, western medicine antipyretics and traditional Chinese medicine cold medicines should not be taken together as far as possible. For example, Chinese patent medicines with antipyretic effects such as Lianhua Qingwen, Jinhua Qinggan and Xuanfei Baidu Granules will not be taken together. Other traditional Chinese medicine and western medicine should be taken at intervals of 1 hour to avoid mutual influence. Of course, if you take cold Chinese medicine, but the sore throat is obvious, you can take Liushen Pill, Qingyan Dropping Pill and other symptomatic drugs. At the same time, we should grasp the principle of "stopping the disease in the middle" and stop taking the medicine in time after the symptoms disappear.

  Try to take only one kind of Chinese medicine for cold, and it is not necessary to take two or three kinds together. Most of these medicines contain bitter and cold medicines for clearing away heat and toxic materials, which are easy to hurt the spleen and stomach and are not conducive to recovery. The same is true for western medicine antipyretics, so you can choose one, avoid combined medication, and pay attention to not exceeding the daily dosage, otherwise it may cause damage to the liver.

  7. How do families prepare medicines scientifically? Do I have to buy all the medicines in the First Edition of the Catalogue of Drugs for Infected Persons in Covid-19?

  Zhao Qingwei, director of the Clinical Pharmacy Department of the First Affiliated Hospital of Zhejiang University School of Medicine, said that the publication of this catalogue does not mean that so many drugs need to be prepared. Most families only need to prepare one or two drugs for the symptoms that may occur after COVID-19’s infection. In view of the possible symptoms such as fever and cough after infection, it is suggested that the family can prepare an antipyretic analgesic and a cough medicine, and the amount should be 3 to 7 days. For children, children over 6 months can choose ibuprofen or acetaminophen, one of which is enough; Children from 2 months to 6 months are advised to choose acetaminophen; It is not recommended to take two antipyretics alternately or at the same time, so as not to increase the burden on children’s liver and kidney and cause adverse reactions. The dosage should be adjusted according to the child’s age and weight. It is not recommended for infants to take drugs blindly within 2 months. It is recommended to cool down physically and seek medical advice in time when the symptoms are serious.

  8. Is it necessary to buy "COVID-19 Oral Medicine" with a price of 2980 yuan?

  Paxlovid is an oral small molecule COVID-19 therapeutic drug, which is used to treat adult patients with mild to moderate novel coronavirus (Covid-19) with high risk factors for progression to severe diseases, such as the elderly, chronic kidney diseases, diabetes, cardiovascular diseases, chronic lung diseases and other severe high risk factors, and is taken under the guidance of a doctor. In response to the hot sale of therapeutic drugs in COVID-19, Yu Chengbo, chief physician of the Department of Infectious Diseases of the First Affiliated Hospital of Zhejiang University School of Medicine, said: "It is not excluded that the market is blindly obedient." Yu Chengbo said that according to research, more than 95% of COVID-19 infected people are asymptomatic, and such people do not need medication; A small number of them are mild symptoms, so it is enough to take drugs for symptomatic treatment.

  At the same time, the drug also has contraindications, drug interactions and adverse reactions. It is recommended to take it under the guidance of a doctor and not to use it at will.

Five, antigen detection

  1, antigen self-test box "a box is hard to find"? Do you want to hoard it?

  Feng Zhanchun, a professor at the School of Medicine and Health Management of Huazhong University of Science and Technology, said that antigen testing is generally used in acute infection, that is, sample testing within 7 days of symptoms of suspected people. If you find flu-like symptoms, such as fever, dry cough, muscle aches, etc., you can conduct self-testing and screening. Antigen positive, that is, "two bars", is mostly detected after two days of fever. Therefore, the antigen should be tested two days after flu-like symptoms such as fever and cough, and then again after the symptoms basically disappear.

  2. What is the accuracy of antigen detection? Is it different from nucleic acid testing? Does negative antigen test mean no infection?

  As an effective means of rapid screening, antigen detection may produce some false positive or false negative results. Because the principle of antigen detection is to indicate the existence of virus through the combination of virus protein antigen and specific antibody, scientifically speaking, there will be a certain probability of cross-reaction, which will lead to false positive.

  In addition, the sensitivity of antigen detection is slightly lower than that of nucleic acid detection. When the virus concentration is still very low in the early stage of infection, the existence of virus may not be accurately detected by antigen detection kit, which will lead to false negative. The probability of this false negative depends on the sensitivity of the antigen reagent used, which may be around 1%-5% under normal circumstances.

  3. The darker the color of antigen detection lines, the more virus content in the body?

  Antigen detection is a qualitative judgment of virus protein antigen, that is, to judge whether there is a virus or not, but not directly to judge whether the virus load is more or less. Therefore, the color depth of the lines on the antigen detection board can not accurately explain the concentration of the virus.

Six, oxygen generator/hydrogen generator

  Can a family prepare an oxygen/hydrogen generator to cope with infection?

  Only severe and critical patients need oxygen. But in this scene, the oxygen generator at home can’t play a therapeutic role. Moreover, too high concentration or too long time of oxygen inhalation will lead to oxygen poisoning, so oxygen inhalation treatment should be carried out under the guidance of medical staff or professionals.

  The hydrogen generator is also unnecessary. In the latest ninth edition of the diagnosis and treatment plan, this treatment method no longer exists. Because the role of hydrogen in the treatment of lung diseases is mainly to improve the utilization rate of oxygen and drugs, it does not mean that hydrogen itself can treat lung diseases.

  At the same time, compressed hydrogen, compressed oxygen, etc. are commonly used dangerous chemicals, which may cause danger if the storage conditions are not suitable (such as high temperature or damaged containers).

Seven, symptoms

  1. Can you tell COVID-19 by coughing?

  Recently, a small program called "Intelligent Voice Recognition" can automatically recognize "normal" or "suspected COVID-19" results after recording. Experts said that the effectiveness of this method needs further verification, and at the same time, we should be alert to the abuse of related technologies. Nucleic acid detection is the "gold standard" of diagnosis, and faster and more convenient antigen detection can be used as a supplementary means.

  2, COVID-19 infection will have serious sequelae?

  Academician Zhong Nanshan said that there is a strict definition of sequela in medicine, which means that the damage caused by the disease exists for life. Some COVID-19’s symptoms will gradually disappear, so we don’t call them sequelae. I haven’t seen any particularly obvious cases of long-term dysfunction of organs. COVID-19 patients are generally not contagious after rehabilitation.

  3, a fever is infected with Covid-19?

  Zhong Nanshan, an academician of China Academy of Engineering, said that the recent fever was caused not only by COVID-19 infection, but also by the flu, and a few people may have double infection. At this time, it is also in the high incidence of influenza in winter. Therefore, patients with fever should be isolated at home according to their own situation, or go to the hospital for further examination.

  Zhong Nanshan also suggested that patients with fever should generally pay attention to the first day and the second day. If the fever has not gone down in a day or two, they can do COVID-19 antigen test at home. If it is negative, they can wait. If COVID-19’s antigen is positive and you don’t feel anything else, you don’t need to go to the hospital first, just stay at home.

  4. Are Covid-19-positive people asymptomatic if they just cough and have a fever?

  If the positive infected person only has a cough and fever, and there is no lung infection, it can be classified as a mild case, but it is not asymptomatic. From the current national case data, asymptomatic and mild cases after Omicron infection account for more than 90%.

  According to the current definition, an asymptomatic infected person refers to a person who is positive for Covid-19’s pathogen test and has no related clinical manifestations, such as fever, dry cough, fatigue, sore throat, decreased sense of smell, diarrhea and other symptoms and signs that can be self-perceived or clinically recognized, and whose CT imaging has no COVID-19 imaging characteristics.

  Mild patients may show symptoms of upper respiratory tract infection such as moderate and low fever, dry throat, sore throat, stuffy nose and runny nose, as well as symptoms such as fatigue and olfactory dysfunction, but there is no pneumonia.

  5. "Good morning to Erwin Engst"? Will "Yang" be "Yang" again after once? How long is it possible to have a secondary infection?

  After being infected with Covid-19 once, the immunity formed by human body will play a certain protective role. However, Omicron may rapidly mutate into new sub-branches and have strong immune escape ability, and the recovered people cannot completely avoid secondary infection. Once infected, you can’t be immune for life!

  However, foreign statistics show that the probability of secondary infection within three to six months is quite low after being infected with Omicron, regardless of symptoms, and most people will not be infected with Omicron again for a long time.

  For individuals, the best way during the epidemic period is to implement protective measures, including wearing masks, paying attention to hand hygiene, keeping social distance, and actively vaccinating Covid-19 vaccine to reduce the risk of infection.

  6. Will repeated infection make the symptoms worse?

  At present, there is no conclusion that repeated infection will lead to more serious clinical results. Judging from the current cases, even if individual patients have a tendency to aggravate their symptoms when they are repeatedly infected, this ratio is very low. The pathogenicity of Omicron virus is weakening. No matter whether it is the first infection or reinfection, the probability of serious illness is very low.

Eight, health code/nucleic acid proof

  The health code is going to be invalid? Can’t find the personal vaccination certificate?

  As of 12: 00 on December 13th, no province or city in China has issued a notice on the invalidation of health codes. Vaccination records will not be deleted.

Nine, disinfection

  1, ultraviolet light 0.3 seconds to eliminate Covid-19?

  Ultraviolet ray has a good sterilization effect, but its penetration is poor. The effective area of air disinfection is 1.5 -2 meters around the lamp tube, and the surface of the object should not be more than 1 meter away from the polluted surface when disinfecting, so it needs to be used within the applicable range to ensure the disinfection effect. The surface of the ultraviolet lamp tube must be kept clean, and the irradiation time depends on the intensity of the lamp tube and the pathogenic microorganisms killed. Generally, the irradiation time of the traditional ultraviolet lamp on the market is not less than 30 minutes. High-intensity, low-ozone ultraviolet germicidal lamp can be irradiated for 30 s to 60 s, but it is expensive, and the general medical high-intensity ultraviolet lamp needs several hundred thousand yuan.

  2. The higher the concentration of disinfectant, the better?

  Excessive concentration of disinfectants, especially chlorine-containing disinfectants, will cause discomfort to people’s mouth, respiratory tract and lungs, and may even cause damage to organs and tissues. At the same time, it will also cause corrosion, rust and discoloration of disinfected objects. When using disinfectant, it should be used according to the product instructions, including the scope of use (such as air, table, tableware or food, etc.), concentration and dosage. Do not adjust these parameters yourself.

X. Key population

  1. Pregnant women are more likely to be infected with Covid-19? 

  Qiao Jie, Dean of Peking University Third Hospital, pointed out that the Omicron infection rate of pregnant women is close to that of the general population. The types of symptoms are similar to those of the general population, such as dry throat, cough, runny nose, aches all over, fever and so on. Generally speaking, compared with the general population, infection has not brought more impact on the health of pregnant women.

  Pregnant women with basic diseases such as hypertension and diabetes should strengthen self-protection. Women with pregnancy plans had better get Covid-19 vaccine before pregnancy to enhance their immunity. Try to adjust your physical condition before you get pregnant.

  2. What should the elderly do if they are infected with COVID-19?

  Wang Meihua, chief physician of respiratory medicine of Xixi Hospital in Hangzhou, said that those who are asymptomatic or have mild symptoms without serious underlying diseases, and those whose underlying diseases are in a stable stage, and those who need hospitalization, such as serious organ dysfunction such as heartless lungs, kidneys and brains, can be treated at home. During the period, patients should take temperature measurement and self-health monitoring once every morning and evening. Asymptomatic people do not need oral medication. Zhao Qingwei, director of the Clinical Pharmacy Department of the First Affiliated Hospital of Zhejiang University School of Medicine, said that after taking the medicine, the body temperature remained higher than 38.5℃ for more than 3 days, and the old people whose original basic diseases were obviously aggravated and uncontrollable should be referred for medical treatment in time. It should be noted that elderly people who usually take aspirin should avoid using antipyretics containing ibuprofen; Patients with hypertension should pay attention to monitoring their blood pressure when taking cold medicine containing ephedrine.

  3. How can children judge whether they are infected with COVID-19? How to use medicine?

  The simplest judgment principle is to look at the child’s mental state. If children have a good mental reaction, they should eat, drink and play, and generally do not need to worry.

  If the following conditions occur, you should seek medical attention in time: the child has a fever for more than 3 days, and his mental state is poor after fever. He always wants to sleep, even if his body temperature drops, his spirit is not good; Children are always fidgety and crying, unable to appease; Frequent coughing affects daily life and sleep; Frequent vomiting, loss of appetite, and even rejection of milk by small babies; Breathing increases rapidly, even breathing is difficult, and infants groan and gasp; Decreased urine volume, increased stool frequency or purulent bloody stool; Fever accompanied by a new rash; Describe the pain in the fixed part or the mass in the abdomen; There is disturbance of consciousness and convulsion. Special reminder: children under 3 months should seek medical attention as long as they have fever. In terms of medication, children over 6 months old can prepare ibuprofen or acetaminophen at home, and choose one of them. Children under 6 months and over 2 months can prepare acetaminophen without ibuprofen. Children under 2 months generally do not take antipyretics, and they should seek medical advice in time after they have fever.

  4. How to diagnose and treat patients with cardiovascular disease?

  The clinical treatment of cardiovascular patients infected with Covid-19 is not much different from conventional treatment.

  Patients with cardiovascular diseases don’t have to worry too much after infection. The key point is to continue to control basic diseases such as coronary heart disease and hypertension so that their original diseases will not be induced and aggravated.

  Long-term use of cardiovascular disease prevention and control drugs should not be stopped, which may induce or aggravate the disease. If cardiovascular disease attacks, don’t be afraid and anxious, and be sure to take medicine in time. If you have persistent chest pain, you need to go to the hospital for further diagnosis and treatment.

  5. Can patients with liver disease take medicine after being positive?

  Fu Xiaoqing, director of the Department of Severe Hepatology, Xixi Hospital, Hangzhou, said that if you have high fever, headache, sore throat and muscle pain after being infected with Covid-19, you can take nonsteroidal antipyretic and analgesic drugs, such as acetaminophen and ibuprofen. Acetaminophen, also known as paracetamol, may cause liver damage if taken improperly, and even lead to liver failure and death in severe cases, so it cannot be abused. Antipyretic drugs should not be combined with other compound cold preparations, and similar drugs should not be used in combination or alternately. The dosage should be small rather than large, and those who have a history of acetaminophen liver damage should be banned. Patients with liver disease are a special group because their liver detoxification function is limited. Hepatitis B patients who take antiviral drugs orally daily must not stop taking drugs. Those with body temperature over 38.5℃ or obvious body aches can take acetaminophen or ibuprofen appropriately, with fewer doses and times. Those with severe liver disease should seek medical advice in time if they are infected.

XI. Hang Cheng hits directly.

  1. Where can I find a fever clinic in Hangzhou?

  "fever clinic inquiry" provides citizens with retrieval and navigation services for medical institutions that carry out fever clinics in Hangzhou. Click on the specific medical institution, and you can also view the busy and idle situation of the fever clinic of the institution, such as the total registration volume of the day, the current waiting number, the current call number and other information.

  Query path:

  Zheli Office App: Healthy Hangzhou-fever clinic inquiry

  Alipay App: health code-fever clinic inquiry

  Gaode map App: Home search fever clinic

  2. How to classify the fever clinic in Hangzhou?

  The first category is positive patients (nucleic acids or antigens). Among them, mild patients are mainly treated according to symptoms, given corresponding drug treatment, generally isolated at home, or voluntarily selected for centralized treatment. Ordinary, severe, critical and patients with severe risk factors are hospitalized in corresponding medical institutions according to their illness.

  The second category is patients with fever (whether or not they have negative nucleic acid reports within 48 hours). It is up to the doctor to decide whether to do antigen. If the antigen is positive, it needs to be treated in a centralized way before doing nucleic acid. Patients with mild nucleic acid positive condition can go to the centralized isolation point by themselves, and patients with ordinary, severe, critical and serious risk factors can be hospitalized in the corresponding medical institutions according to their illness.

  3. Can Internet hospitals in major hospitals in Hang Cheng pay and settle accounts with medical insurance?

  At present, Internet Hospital of Zhejiang People’s Hospital, Internet Hospital of Tongde Hospital of Zhejiang Province, Internet Hospital of Zhejiang Provincial Hospital of Traditional Chinese Medicine, Internet Hospital of Hangzhou Hospital of Traditional Chinese Medicine, and Internet Hospital of Run Run Run Shaw Hospital of Zhejiang University have all opened medical insurance payment and settlement.

  Internet Hospital of Zhejiang Provincial People’s Hospital: Zhejiang/municipal medical insurance patients can make mobile payment in the Internet Hospital of Zhejiang Provincial People’s Hospital. Medical insurance patients outside the province who can make medical insurance settlement online can also make mobile payment online. Need to be reminded that it is necessary to bind the electronic medical insurance certificate in Alipay/Zheli in advance.

  Internet Hospital of Provincial Tongde Hospital: At present, the registration fee for online outpatient service of Internet Hospital of Provincial Tongde Hospital is temporarily at its own expense; Online outpatient dispensing can be done at one’s own expense or by medical insurance. If you swipe your medical insurance card, you need to go to the hospital to complete the payment on the self-service checkout machine and get the medicine. Chinese herbal medicine can be delivered by courier and western medicine can be taken to the pharmacy. It is expected that one week later, the Internet Hospital of Tongde Hospital will be able to open mobile payment for medical insurance, becoming the first mobile payment unit for medical insurance in the hospital of integrated traditional Chinese and western medicine in Zhejiang Province, which is universal for medical insurance in provinces and cities.

  Internet Hospital of Zhejiang Provincial Hospital of Traditional Chinese Medicine: At present, convenient drug purchase, follow-up visit and other related functions have been connected with medical insurance.

  Internet Hospital of Hangzhou Traditional Chinese Medicine Hospital: The Internet Hospital of Hangzhou Traditional Chinese Medicine Hospital covers all clinical departments of the hospital, such as internal medicine, surgery, gynecology, pediatrics, etc., and many provincial and municipal famous doctors and big coffees that are hard to find even on the first day of peacetime also "join" them. More famous doctors will join in the future. On the basis of the original prescription of western medicine and finished medicine, the upgraded Internet hospital diagnosis and treatment system has added the functions of prescription of Chinese medicine for follow-up visit and distribution of decoction, and also launched a special prescription service. At present, the prescription for quenching thirst, the prescription for eliminating fat, the prescription for gout, the prescription for invigorating spleen and moistening lung, the prescription for nourishing yin and calming liver, the prescription for dispelling cold and removing blood stasis, the prescription for warming yang and the prescription for external use have been launched, all of which are the experienced prescriptions of famous Chinese medicine experts in the hospital. Mobile payment for medical insurance will be opened soon.

  Internet Hospital of Run Run Shaw Hospital of Zhejiang University: Support medical insurance settlement. 1. Online dispensing is only applicable to patients who return to visit; 2. Online follow-up fees and corresponding drug fees support medical insurance payment (medical insurance payment is only settled in Alipay applet "Run Run Run Shaw Hospital of Zhejiang University"; If you need a refund after medical insurance settlement, only offline refund is supported; If you need a refund, you can contact 4006138688 customer service hotline for a refund); 3. The specific delivery time of drug distribution shall be subject to the distributor; 4. Chinese herbal medicines cannot be prescribed for the time being.

  4. Hangzhou has started the "fourth needle"! Do you want to make an appointment?

  At present, the second dose of "booster needle" is mainly aimed at four key groups: 1. People at high risk of infection; 2. Older people over 60 years old; 3. People with low immunity; 4. People with serious basic diseases. If you meet the above categories, you can log in to Zheli Office APP, search for "vaccination" and click "COVID-19 Vaccine" to make relevant appointments. It should be noted that the time interval between the second dose of booster immunization and the first dose of booster immunization is more than 6 months.

  5, nucleic acid results out, mixed tube positive, yellow code … What should I do?

  Situation 1: No nucleic acid results.

  Solution: self-antigen test, upload the results to Hangzhou antigen APP, which will be displayed in the health code interface; Or check the nucleic acid at the sampling point, and the negative result, the health code will be displayed.

  Situation 2: mixed tube positive

  Solution: It is suggested that the antigen should be self-checked, and the antigen results should be uploaded to the Hangzhou Antigen APP, or the sampling points should be checked separately. If the results are negative, the health code will be displayed.

  (Synthesized from People’s Daily, Xinhua News Agency, National Health and Wellness Committee official website, Popular Science China, China Net, Shanghai Rumor Platform, Hangzhou Daily, Beijing Daily, Guangzhou Health and Health Commission, Health Times, China Internet Joint Rumor Platform, China Disease Control Dynamics, etc.)

Cross-border communication-Cross-border e-commerce brother, after golden decade, turned to dust.

Author/Avocado under the starry sky

Editor/spinach starry sky

Typesetting/ice cream under the stars

Last week, a Notice issued by the State Administration of Foreign Exchange seemed to give foreign trade players hope.

The circular said: both regions and policies will expand and improve the level of cross-border trade and investment openness. In a word, open the door and embrace the world.

Affected by this news, related stocks ushered in an increase. Cross-border e-commerce brother (the first cross-border e-commerce company listed in A shares), cross-border communication (002640) directly pulled up the daily limit.

Source: Oriental Fortune official website-Cross-border Communication (as of December 20, 2023)

Policy support is naturally good, but is cross-border communication the lucky one who is favored again?

First, from grassroots to giants

Recalling the past, cross-border communication has also interpreted the story of "grassroots counterattack".

The predecessor of Cross-border Communication was Baiyuan Trousers Industry (all lines are 100), which was founded by Yang Jianxin (now the largest shareholder of Cross-border Communication). In 2011, it was listed on Shenzhen Stock Exchange. At this time, the 100-yuan trousers industry has nothing to do with cross-border e-commerce. The income has also been hovering below 500 million, and it has never been broken.

Source: flush iFinD—-operating income

The one who changed his fate was a returned scholar named Xu Jiadong. In 2007, under the background that domestic e-commerce such as Taobao and JD.COM just started and many people didn’t even know what cross-border e-commerce was, Xu Jiadong founded the first cross-border e-commerce platform in Shenzhen (business model: relying on Amazon for cross-border export).

One wants to develop and the other wants to go public. In 2014, the two brothers hit it off, and Baiyuan Trousers successfully acquired Global Tesco. In 2015, it was renamed cross-border communication. At this point, a pants seller has turned into a "cross-border e-commerce" listed company.

In the following year, the revenue of cross-border communication soared from 842 million to 3.961 billion yuan. Cross-border communication that tasted the sweetness, on the one hand, crazy mergers and acquisitions, on the other hand, massive distribution of goods. In 2016, it successively acquired Patuosun, which focuses on exporting 3C business, and Youyi e-commerce company, which mainly imports maternal and child products. Since then, it has formed a troika of Global Tesco (revenue accounted for 58% in 2018), Patoson (revenue accounted for 16% in 2018) and Youyi E-commerce (revenue accounted for 26% in 2018).

During 2015-2018, with the east wind of Amazon, the scale of cross-border communication soared. The highest revenue is 20 billion (21.5 billion in 2018), and the highest market value is nearly 40 billion. What is the concept? In the same period, another multinational e-commerce company, Lanting Jishi (LITB), which was listed on the US stock market, had a market value of only $2 billion.

Source: Yiniu. com-Cross-border communication

However, the mass distribution mode of blindly pursuing scale makes it form a large amount of inventory. The data shows that as of 2018, the company’s inventory reached 5.1 billion, accounting for 59% of the total current assets. Once the downstream changes, the huge inventory cannot be realized, which will directly drag it down.

Source: flush iFinD—-inventory

Second, from giants to grassroots.

Sure enough, with the constant change of platform rules, Amazon pays more and more attention to specialization and branding, and more traffic is tilted towards branded and boutique sellers, while the traffic allocated by traditional models is less and less.

In 2019, Global Tesco’s revenue was only 8.5 billion, down 31.44% from 12.1 billion in 2018.

Source: Cross-border Communication 2019 Annual Report

In addition, the brutal distribution of goods by Global Tesco has also come to an end. The huge inventory of this mine still exploded. In 2019, nearly 2.8 billion inventories were impaired, resulting in losses. Directly led to a net profit loss of 2.7 billion in that year.

Although, cross-border communication once said: the impairment in 2019 is to clear the historical burden at one time and go into battle lightly. However, in the end, it failed to meet the turning point of performance. After 2020, cross-border communication will continue to lose money. Global Tesco, the main revenue force, is also mired in arrears of payment due to unsalable inventory.

Source: flush iFinD—-net profit returned to mother

Under the predicament, cross-border communication can not survive without stopping. In 2021, Patoson was betrayed first, and then Global Tesco filed for bankruptcy. The company announcement shows that in August 2023, Global Tesco officially went bankrupt.

Source: Company Announcement (September 2, 2023)

At this point, the former cross-border giants, one of the two main forces changed hands and the other went bankrupt, and they have already fallen to the bottom.

After learning from a painful experience, cross-border communication also decided to transform itself to save itself, on the one hand, optimizing the inventory management process; On the other hand, around the branding strategy, from coarse to fine, strengthen the construction of self-operated brands. However, since 2021 (Global Tesco), income has still declined; Although the loss of net profit returned to the mother has narrowed, it is still difficult to change the trend of loss.

It is still difficult to survive after the broken arm.

Third, debt repayment is difficult, and restructuring is pending.

Business is not good, and cash flow is naturally not much better. How bad is it?

According to the company’s announcement, in 2021, due to the company’s failure to repay the debts due, the creditors resorted to the court, involving about 8.18 million yuan. The former tens of billions of giants can’t even afford 8 million at the moment.

Source: Company Announcement (May 16, 2023)

After three years, it has not been returned, and the creditors have to settle for the second best and apply for restructuring the cross-border communication. If not, I am afraid that the 8 million arrears will eventually be ruined.

The so-called reorganization is to give you a chance to save yourself. But whether it can become a turning point, the key is to have a self-help plan.

At present, the revenue of cross-border communication mainly comes from the import of maternal and child products (such as milk powder). However, the data shows that in 2022, the number of newborns in China will be 9.56 million, and experts predict that it will be 7-8 million in 2023. Under the trend of a sharp decline in the newborn population, the import of mothers and babies may not last long. According to the semi-annual report in 2023, the gross profit margin of maternity products is only 8.35%, and the period expenses are shared equally (the period expense rate is 10.53%), so the whole one can’t make ends meet.

In addition, the self-operated brand ZAFUL (European and American young women’s swimwear, etc.) is another straw. However, ZAFUL, who has high hopes, tends to go downhill.

The data shows that the average monthly active number of ZAFUL online operations (offline publicity and harvesting users, online sales) is 4,819,900, which is nearly half of the same period in 2022. And the operating entity Sateng is still in the stage of burning money and losing money. It is a long way to go to expect ZAFUL to save his life.

Source: Cross-border Communication 2023 Semi-annual Report

Source: Cross-border Communication 2022 Semi-annual Report

To sum up, under the current situation, the author can’t think of any good ways to save himself. I wonder if cross-border communication can have any clever tricks. If not, it will be doomed to bankruptcy and liquidation.

In ten years, cross-border communication has reached a high-rise building, and now it is in the dust. The road ahead is long and unknown.

Note: This article does not constitute any investment advice. The stock market is risky, so you need to be cautious when entering the market. No business, no harm.